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FAQs

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Most Commonly Asked Questions...

... about our Chinese character (Japanese kanji symbol) shirts.  If you don't find the answer to your question, please contact us, we want to hear from you!

General
Ordering-related
Shirt-related
Stitching-related
Chinese-related
Website-related
Policy-related
Company-related

 

 
  General
  Can I resell your shirts and open up a wholesale account?
  I have a great idea for a shirt, how do I make a request?
  How do I subscribe to your e-mail update (and why)?
  Can you give me 10 good reasons to order one of your shirts?
  Can I go to my local embroidery shop instead?


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  Ordering-related
  I'm unable to add items to my shopping cart?
  I worry about giving out my credit card information?
  What payment types do you accept, and how do I place an order?
  What are my shipping options?
  What if I would like to return a product?
  What happens when an item is out of stock?
  How do I place an order, if I already know what characters I want?


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  Shirt-related
  Why do you limit to only 3 Chinese characters?
  Can I see a size chart for unisex t-shirts?
  Can I see a size chart for women's baby rib t-shirts?
  Can I see a size chart for unisex tank tops?
  Can I see a size chart for women's baby rib tank tops?
   For Name shirts, how do you translate my name?
   For Chinese Zodiac shirts, how do I figure out my sign?
   For Horoscope shirts, how do I figure out my sign?


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  Stitching-related
   What are my stitching options (and your recommendations)?
   What thread colors (and your recommendations) can I choose from?
   Can I see closeup stitching samples?

 
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  Chinese-related
   What writing styles can I choose from?
   Why use traditional versus simplified Chinese characters?
   Why is Chinese character stroke order important?
   What's the difference between Japanese kanji and Chinese hanzi?
   What's the difference between symbol and character?
  What are the most requested Chinese characters?


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  Website-related
   How accurate are the pictures and descriptions on your site?
   How can I link to your website?
   How can I exchange links with you?

 
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  Policy-related
   Tell me about your privacy policy?
   Tell me about trademark and copyright information?


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  Company-related
   Can you tell me about your company and founder?
   What steps do you take towards social responsibility?
   Whom do you partner with?
   Tell me more about your contributions to Mercy Corps?


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